A 360-degree view on your application’s usability

Using our proven testing usability methodology, we deliver a 360-degree view on a product’s operability by analyzing, identifying and benchmarking the weak spots in core features of the application and suggesting opportunities for improvement.

Workflows and interactions

   Verification of usage, workflow logics

   Effective application usage, and identification and elimination of redundant operations

   Intuitive application operability check

   Fast response time, process continuity, smooth user journeys

   Error tolerance and system feedback availability

Visual design

  Information presentation, visual readability, full functionality of page layout

  Compliance of terminology and utilized conventions with general usage, unified usage of functional and graphic elements across the application, and adequate response of generally used functions

  Fast application learnability

Information architecture

   Intuitive navigation structure and components

   Comprehensible search function and results presentation

2 paths to better usability

Usability audit

A product is audited by 3+ usability experts according to the best usability practices and heuristics.

   Product evaluation by 3-5 independent specialists

   Generating lists of test tasks

   Ordering issues by severity

   Matching issues with heuristics

   Developing optimization recommendations

   Reports composition

   Results delivery

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Usability testing

Use scenarios tested by real users, while dot H usability experts process the results and develop recommendations.

   Test script development

   Creating user groups

   Tracking task performance

   User behavior analysis

   Recording typical mistakes

   Detecting non-intuitive functionality

   Developing optimization recommendations

We help our clients enhance their user experience and improve software productivity with our goal-oriented, process-based, knowledge-driven approach to usability testing.

BUSINESS VALUES OF USABILITY TESTING

Customer satisfaction

Capacity upturn

Risk mitigation

Efficiency boost

Quality improvement

Revenue growth

Cost reduction

Productivity increase